For over 25 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. A growing, Houston-based professional services firm, G&A Partners is currently seeking a Bilingual Receptionist - Part Time to join its team at the G&A satellite office located in Provo, UT.

A competitive compensation and benefits package is available to include health benefits and 401(k), recognition awards and bonuses and the opportunity to work for a highly respected and award-winning company.

Summary

This position works in our Provo office 5 days per week. Answers inquiries and provides information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Assists with new hires to complete onboarding in person or on phone in English and Spanish.

Must be able to work under pressure and remain calm when dealing with difficult customers.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Greets and welcomes guests providing prompt and courteous service as soon as they arrive at the office.
• Directs visitors to the appropriate department and/or person.
• Uses a multi-line telephone system and appropriately routing all incoming calls for various businesses and clients with courtesy, speed, and accuracy.
• Answers phone calls quickly and professionally.
• Connects callers and visitors with the right employees quickly and efficiently.
• Attends to customers quickly, gives updates on waiting time if necessary.
• Maintains office security by following safety procedures and controlling access via the reception desk.
• Handles customer service problems and requests by listening and clarifying the customer’s complaints.
• Ensures the reception area and all common spaces are tidy and presentable, with all necessary stationery and materials stocked
• Sorts and delivers incoming mail by department and/or employee to ensure timely distribution.
• Orders and stocks supply needed in the breakroom.
• Assists with onboarding steps when new hires come into the office.
• Sends out time sensitive paperwork (including, but not limited to LOA paperwork) to worksite employees who don’t receive paperwork electronically.
• Completes verification of employment requests and other time sensitive requests for worksite employees.
• Works in Provo, UT office each business day.

Other Duties:

• Performs other administrative duties from inserting, copying, and scanning as needed.
• Assists other administrative staff with special projects that require word processing, data entry and online research.
• Perform other duties as assigned.

Education:

• High school diploma or equivalent.
• Some college classes are preferred but not required.

Skills & Experience:

• Bilingual – Spanish/English is required
• 4+ years of experience as a receptionist is preferred
• Professional attitude and appearance
• Outgoing personality, dedicated, reliable and flexible
• Excellent organizational skills
• The ability to take initiative in completing assigned work and projects
• The ability to handle time-sensitive and confidential information/ documents
• Solid written and verbal communication skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• The ability to be resourceful and proactive when issues arise
• Background in payroll, HR, benefits, or prior PEO industry—a plus
• Passion for excellence with respect to treating and caring for customers (internal and external)

Computer Skills:

• Proficiency in Microsoft Office products.

Equal Opportunity Employer Statement

G&A Partners as an Equal Opportunity Employer considers all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Our management team is dedicated to providing a work environment free of discrimination and harassment based on any of these characteristics. We are committed to this policy and achieving a diverse workforce with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.